Program Overview

Provides students with an understanding of management across borders and cultures. International operations and local implementation of global strategies are explored.

Topics include the relationship between head office and international subsidiaries, managing local and global constituencies, competencies for effective international management, managing global and national profitability, managing relations with government and understanding local trade and business requirements. Global competition and analysis of global industries are also considered.

Learning Outcomes

Upon completion of this subject, students should be able to:

  • Explain the role of operations management in the overall framework of business administration
  • Apply the concepts and techniques of operations management to strategic and tactical business decisions
  • Appreciate recent and emerging theories of operations management, such as Just-in Time, Kanban, theory of constraints and supply chain management
  • Formulate operations strategies in manufacturing and service industries to achieve a competitive edge.